Colissimo return

Returning a package with Colissimo

Do you wish to return a MUSSOFI product? We accept returns within 14 days of receiving your order.

Return procedure

  1. Contact us via our contact form to obtain a return label.
  2. Carefully pack the product in its original packaging.
  3. Affix the Colissimo return label to the package
  4. Drop off your parcel at a Colissimo point

[Your Colissimo return widget here]

Return conditions

• Unopened and unused product
• Original packaging intact
• Returns accepted within 14 days of receipt

Refund: Your refund will be processed within 7 days of receiving the returned package.

Questions ?

Check our FAQ or contact us .